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1. Where do customs officers work? 2. Do customs officers work indoors or outdoors? 3. Do customs officers work in shifts or overtime? 4. Do they wear uniform? 5. What do they deal with? 6. What tools and technologies do they use? 7. What are customs officers’ responsibilities? 8. Do they have to meet a lot of people? What people? 9. Does the job require any special skills or traits of character? 10. Does the Customs cooperate with any other state bodies? Текст:Customs officers are multi-skilled and can do different tasks. Some work areas involve working in shifts or overtime, indoors or outdoors. Most officers wear uniform and work closely with public. Customs officers must be competent and correctly apply customs laws and regulations when they: - examine passengers and their baggage at different ports of entry; - clear cargo and transport at check-points and warehouses; - process documents and collect duties; - interdict the traffic of smuggling. Customs officers use a wide range of tools and technology, such as computers, metal detectors, X-ray machines and scanners. There are also canine enforcement teams where dogs are trained to detect narcotics, explosives and currency. Thousands of passengers pass through international airports every day. Many of them are questioned, some are searched and some are punished with penalties if they break laws. This work requires attention, concentration and sometimes intuition. Travelers are often tired or upset and they can be difficult to deal with. To act with diplomacy at all times and stay calm however provoked is an important part of the job. The Customs Service involves law enforcement, and the staff must display the highest personal and professional conduct in fulfilling their duties. Team work is important to successful operation of all departments of the Customs, so Customs officers cooperate with other law enforcement agencies such as the Police, Border guards, Tax Police, Federal Security Bureau (FSB), etc. There are career prospects within the Customs where staff can work at different areas to learn more and to move to another level.